Who We Are
At Jdomains, we take your privacy as seriously as we take finding you the right domain. This policy explains, in plain terms, what personal information we collect when you use our site or buy a domain from us, why we collect it, and what your rights are. We act as the data controller for this information, in line with the UK GDPR and the Data Protection Act 2018.
If anything here isn’t clear, or you’d like to talk to us about your data, drop us a line at jdoamins@gmail.com or write to us. further details can be found on the get in touch page.
How We Collect Your Information
We gather personal data whenever you:
Browse our website or search for available domains
Buy a domain through us, or instruct us to manage one on your behalf
Sign up for domain alerts or watchlists
Get in touch by email, phone, or post
Contact our support team with a question about your account or an order
What We Collect
What we hold about you depends on how you use Jdomains, but it can include:
Registrant details we’re required to collect and hold under Nominet’s rules when you register or transfer a domain — your name, address, and contact information
The basics: your name, email address, phone number, and postal address
A record of your conversations with us, so we can pick up where we left off if you contact us again
Payment details, only for as long as needed to process a purchase or a refund
Some technical information, like your IP address and browser type, which helps us keep the site running smoothly and secure
Why We’re Allowed to Use It
We only process your data where we have proper grounds to under UK GDPR:
To fulfil a contract — registering, transferring, or managing a domain for you
To meet our legal obligations — including the rules Nominet sets for us as a domain registrar
Legitimate interests — answering your enquiries, keeping our platform secure, and investigating abuse reports, always balanced against your own rights
Your consent — for anything optional, like domain alert emails, which you can opt out of whenever you like
What We Use It For
We use your information to:
Process domain purchases, transfers, and renewals
Keep you updated on your order, account, or a domain you’re watching
Respond to enquiries and support requests
Investigate and act on abuse reports
Meet our legal and regulatory duties, including those set by Nominet
We don’t sell your data, and we’ll never send you marketing you didn’t ask for.
Who We Share It With
We keep the circle small. Your data may be shared with:
Trusted suppliers who help us run the technical side of domain registration
Nominet, the UK’s domain registry, as part of registering or transferring a domain. Some registrant details may be published via Nominet’s own WHOIS service, under Nominet’s separate registration data policy — you can read more in Nominet’s Privacy Notice
Payment providers, solely to process your transaction
Law enforcement or regulators, only where we’re legally required to
If any of our suppliers are based outside the UK, we make sure appropriate safeguards are in place so your data stays protected to the same standard.
Cookies
Our website uses cookies to help it run properly and to understand how people use it, like which domains are popular searches. [Add detail or link to a separate cookie policy if applicable.]
Keeping Your Data Safe
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse, and only give access to team members who need it to do their job.
How Long We Keep It
We keep your data only as long as we need it — for as long as your domain or account is active, to meet legal and support needs, and in line with any minimum retention periods Nominet requires of us as a registrar. Once it’s no longer needed, we delete or anonymise it securely.
Who Can Use Jdomains
Our services are aimed at businesses and individuals aged 18 and over, and we don’t knowingly collect data from children.
Your Rights
You have the right to:
See what personal data we hold about you
Ask us to correct anything inaccurate
Ask us to delete your data, where applicable
Restrict or object to how we use it
Get your data in a portable format
Withdraw consent at any time, where we’re relying on it
Just get in touch via our Contact page to use any of these rights.
Not Happy? Let Us Know — Or the ICO
If you think we’ve mishandled your data, we’d genuinely like the chance to put it right first — but you’re also entitled to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 | Website: ico.org.uk
Keeping This Policy Up to Date
We’ll update this policy from time to time as our services or the law changes. The date at the top tells you when it was last revised.
